Privacy Policy

1. Data Controller

Lyell National Group is responsible for the personal information described in this policy. Registered address: [Pending confirmation]. Privacy contact: info@lyellnationalgroup.com.

2. Information We Collect

Information you provide through the contact form: full name, company (optional), email address, subject, and the content of your message.

Technical information automatically processed by our hosting infrastructure when you visit the website, such as IP address, browser type, device information, and request logs, which may be needed to deliver and secure the website.

3. How We Use Information

We use your information to respond to your inquiry, evaluate potential business relationships you propose, maintain records of our correspondence, and protect the website against misuse and spam. We do not sell your personal information and do not use it for automated decision-making.

4. Legal Bases

Where applicable law requires a legal basis, we process personal information based on your consent (for example, when you submit the contact form), our legitimate interest in responding to business inquiries and securing the website, and compliance with legal obligations.

5. Contact Form Processing

When you submit the form, your information is transmitted over an encrypted connection and validated by our server. Messages are delivered only once an authorized email delivery provider has been configured: [Pending confirmation]. Until then, the form will inform you that it cannot accept messages and your information will not be stored.

6. Service Providers

We rely on technology providers to host the website and, once configured, to deliver contact form messages. These providers process information on our behalf and only as needed to provide their services. Provider names: [Pending confirmation].

7. Cookies and Similar Technologies

This website uses the browser's local storage to remember your language preference. We do not currently use advertising or analytics cookies. If we introduce analytics or other non-essential technologies in the future, we will update this policy and request your consent where required by law.

8. Information Security

We use reasonable measures to protect personal information, including encrypted (HTTPS) connections and server-side validation of form submissions. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We keep inquiry information only for as long as reasonably necessary to respond, to manage any resulting business relationship, and to meet legal obligations. Specific retention periods: [Pending confirmation].

10. Your Rights

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, to object to or restrict certain processing, and to withdraw consent at any time. You may also have the right to lodge a complaint with a data protection authority.

11. Access, Correction, and Deletion Requests

To exercise your rights, email info@lyellnationalgroup.com with a description of your request. We may need to verify your identity before responding and will reply within the time required by applicable law.

12. International Transfers

Lyell National Group is based in the United States. If you contact us from another country, your information will be transferred to and processed in the United States, and may be processed in other countries where our service providers operate, with appropriate safeguards where required.

13. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised date.

14. Privacy Contact

For any questions about this policy or our privacy practices, contact us at info@lyellnationalgroup.com.